Telephone service

We're here for you, ready to offer you advice and tell you what to do in any questions regarding health and long-term care insurance. Our service team only works with qualified social security specialists who are able to help you immediately. You can contact us 24 hours a day, either by phone or email

Our service team is there for you around the clock: 0800 0213213 (toll-free)

HEK callback service

Do you have a question and would like us to call you? Let our contact form guide you through the menu and simply click when it's the best time for you. You could also contact us via email at any time. Simply send us an email to kontakt (at)